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Refund and Returns Policy
Thank you for choosing coachmubin.com! We strive to provide you with high-quality Courses. Your satisfaction is important to us.
Please read our Refund and Returns Policy carefully to understand your options.
Digital Products/Courses
Given the nature of digital products and online courses, which are accessible immediately upon purchase, our refund policy is as follows:
- Eligibility for Refund: We offer a 3-day money-back guarantee for most digital products/courses. To be eligible for a refund, you must submit a request within 3 day of your purchase.
- Conditions for Refund:
- Refund requests must be made in writing to [Your Support Email Address].
- We may ask for feedback regarding your reasons for the refund to help us improve our offerings.
- Refunds will typically not be issued if a significant portion of the course content has been consumed or downloaded (e.g., more than [Percentage 2%]) or if the product has been fully utilized. This is to prevent misuse of our generous refund policy.
- Processing Refunds: Once your refund request is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [10-15] business days.
Non-Refundable Items/Services
Certain items or services may be explicitly stated as non-refundable. These could include:
- “Consultation services once rendered,” “Digital downloads clearly marked as final sale,” “Gift cards,” “Customized products.”]
Exchanges
If you need to exchange it for the same Price without utilising or starting the course, send us an email at support@coachmubin.com.
Contact Us
If you have any questions on how to return your item or about our refund policy, please contact us:
- Email: coachmubin.com